Indian Railways Launches Portal,Apps for lodging Complain

Just after three days of budget, the Minister of Railways Suresh Prabhu on Monday launched a Web portal and mobile application for users/Passenger to log complaints towards problem faced in using railways service.
Under this service user can log under various category like Bedroll complain,booking of parcel,Food etc.
This complain service is also available as Android Apps ‘Customer This is Complaint-cum-Suggestion’ portal and mobile App can be freely downloaded and used to register and track status of complaints registered on the portal.

How To Register Complaint?

People who want to complain or make any suggestions can download the mobile App from the www.coms.indianrailways.gov.in.
The passengers can also file their complaints and suggestions on www.coms.indianrailways.gov.in.
Complainants can also SMS their views on +91-9717630982.